Coronavirus update: Our record copying service is now available on a limited and reduced basis, usually opening for orders between 15:30 on Fridays and 23:59 on Sundays – the service is switched off outside these hours to allow us enough time to process the orders received.
The record copying process takes approximately 29 working days to complete. We reserve the right to suspend the service temporarily to allow us to fulfil outstanding orders.
Our paid search service remains suspended.
Once you have identified a document within Discovery, our catalogue, and if it hasn’t already been digitised, you can request digital or paper copies of it.
If the record you require has already been digitised, details on how you can obtain copies can be found within the individual catalogue reference in Discovery.
All copying requests start with a non-refundable page check costing ￡8.40. This charge covers a member of staff finding the original document and reviewing it, to assess if the information can be located, identify the cost and also its suitability for copying.
Please note that the record copying service is not a research service. We allow 15 minutes per page check to identify and cost the information required. Before placing a page check, you need to have a reasonable expectation that:
- the selected document will contain the information you require
- the relevant information will be easily identifiable
If your enquiry is speculative, your page check is unlikely to be successful. If you do not have the full information required, please consider contacting an independent researcher or our own research services to obtain the information you need.
If copies can be made, the price you pay for them will depend on the type and number of copies you want.?View our current fees?(PDF, 0.19 MB).
This process takes approximately 29 working days from start to finish.
Watch a?step by step guide to our record copying service: